25 June 2012

It’s my way or the high way’-approach costs employer small fortune

By GMW lawyers

In a recent judgment (LJN: BW1460), the Dutch sub district Court emphasised once again the importance of having a complete personnel file of malfunctioning when seeking dissolution of an employment contract.

The lack of such a file cost the employer in this case € 300.000,-.

According to the sub district Court, the employer was unable to prove sufficiently that the employee was malfunctioning. Moreover, the employer did not give the employee enough opportunity to improve himself. Having established itself recently in the Netherlands and thus unfamiliar with Dutch employment law was no excuse for the international employer.

Background information

The employee started working for the international company in 2008, with business locations in Asia and North-America. In 2011, he was promoted to Human Resources manager. During his first evaluation as manager in January 2012, he was informed by his employer that he did not perform the job effectively. According to his employer, the employee failed to take (enough) responsibility for his department and he did not respond correctly to criticism. Moreover, the employee engaged in emotional unstable behavior which did not match the culture of the organisation. Only five days after this evaluation, the employer suspended the employee, blocked his email-account and requested the sub district Court to dissolve the employment agreement.

Different management style

The sub district Court was apparently not amused by the employer’s line of actions. In the judge’s opinion, the employee had performed his tasks properly since the beginning of his employment relation. No kind of malfunctioning could be proven sufficiently to the Court. In addition, the alleged malfunctioning had not been explicitly pointed out to the employee. From the personnel file, it could only be proven that the employee might have had a different management style. However, another management style does not necessarily result in incapability of performing ones duties, according to the Court.

Performance Improvement Plan

The sub district Court neither agreed with the statements of the employer that a Performance Improvement Plan had been given to the employee. As the lapse of time between the evaluation and the request to the sub district Court to dissolve the employment agreement was only a week, it did not sound very credible that the employer actually gave the employee the opportunity to improve himself. The employee was not even provided the opportunity to write down his own comments in reply to his evaluation. This way of handling, in combination with the suspension and blocking the email-account of the employee, made the employer acting against what is expected from an employer in the Netherlands. Having established itself recently in the Netherlands and thus unfamiliarity with Dutch employment law was not a valid excuse for the international employer. According to the Court, due to the current dispute, dissolution of the employment agreement was inevitable. However, the employee was entitled to a compensation of € 300.000,-.

Conclusion

In the Netherlands, it is important for an employer to start writing a Performance Improvement Plan if an employee is performing poorly. Furthermore, it is of great importance to start monitoring all the efforts undertaken to coach the (malfunctioning) employee. In this case, the employer’s behaviour was clearly unacceptable, according to what is expected from employers in the Netherlands, which resulted in the employee making a small fortune. Still, be aware that employers in the Netherlands, relying on the slogan, ‘”It’s my way or the highway”, could start saving money, as in most cases, judges won’t hesitate granting an ample compensation to the employee, when an employer lacks a complete personnel file.

Are you facing dismissal? Get help

Get legal advice that you can trust. Meet our team of experts or contact me at your convenience.

GMW-lawyers

GMW lawyers

Lawyer

Our lawyers each have their own specialist expertise and experience. What they share is their drive and service-oriented approach. With the aim of achieving the best solution for our clients.

Related blogs

Previous slide
Next slide

17 September 2026

Dismissal for lying about working from home

Incorrectly registering a workplace can constitute an urgent reason for summary dismissal. The Rotterdam District Court recently confirmed this in a judgment. The case concerned an employee of online bank Bunq. Over a period of three months, the employee stated 21 times that he was working from the office in Rotterdam, while other data showed that he was not at the office.

Read more

Read more about

3 September 2026

Employer, may I move to a competitor?

Many employers include a non-compete and/or non-solicitation clause in their employment contracts. If an employee wants to work for a client or a competitor of the employer, and the employer does not allow this, the employee may feel compelled to take the matter to court. That was also the case in a ruling by the Zeeland-West Brabant Subdistrict Court in May 2025.

Read more

Read more about

27 August 2026

Works council and right of consent for changes to home working policy

Around the summer of 2025, two judgments were published on a highly topical issue: changes to home working policy. From the United States, a trend seems to be spreading to the Netherlands in which companies are trying to force employees to work from the office more often, or even full-time.

Read more

Read more about

13 August 2026

New Act on Transfer of Undertakings in Bankruptcy (WOVOF): consequences for employees and restart entrepreneurs

Some time ago, a blog was published on our website about the protection of employees in a restart following bankruptcy. It was relevant then and remains a topical issue now, as the Act on the Transfer of Undertakings in Bankruptcy (Wet Overgang van Onderneming in Faillissement, WOVOF) is approaching.

Read more

Read more about

16 July 2026

Love in the workplace: employment law considerations

Cupid does not let his arrows be guided by HR policies. That situations of love at the work place do not always come without consequences became clear again after the Coldplay concert end of 2025.

Read more

Read more about
All articles